1. Acceptable Use Policy
Copperleaf (referred to as “we”, “our”, “us”) provides website design, development, digital marketing and related services to clients. This Acceptable Use Policy (“AUP”) sets out the rules for the acceptable use of our website, products, and services. By accessing or using our website and services, you agree to comply with this policy.
2. Purpose
The purpose of this AUP is to ensure the safety, privacy, and security of all users, prevent misuse of our services, and maintain a trusted environment for our clients and visitors.
3. Scope
This policy applies to all users, visitors, clients, authorised representatives, and any third parties interacting with our website and services.
4. Acceptable Use
You may use our website and services to:
- Learn about our services and offerings
- Contact us regarding business enquiries
- Submit requests, proposals, or support communications
- Engage with content that is lawful and appropriate
You must not use our services or website to:
- Violate any applicable law, regulation, or legal obligation
- Infringe on the rights of others, including privacy and intellectual property rights
- Distribute malware, viruses, or harmful code
- Transmit unlawful, abusive, harassing, threatening, defamatory, obscene, or otherwise offensive material
- Engage in phishing, spamming, or other deceptive practices
- Attempt to gain unauthorised access to any systems, data, accounts, or networks
- Interfere with the proper functioning of our services, systems, or infrastructure
5. Client Content and Responsibility
Clients who publish content via services we manage (e.g., websites, landing pages, marketing campaigns) are responsible for ensuring that:
- Content complies with all applicable laws and regulations
- Content does not include infringing, harmful, discriminatory, obscene, or dangerous material
- No personal data is published without proper consent or legal right
We reserve the right to remove or refuse to publish content that violates this policy or that we reasonably believe may expose us to legal issues or reputational harm.
6. Security and Reporting
Users must not attempt to compromise the security of our website or services. If you become aware of a security vulnerability or unauthorised activity, you must notify us immediately at liz@copperleaf.co.za
7. Enforcement
Violations of this AUP may result in:
- Removal of content
- Suspension or termination of access to services
- Legal action where necessary
We may cooperate with legal authorities in enforcing this policy.
8. Changes to This Policy
We may update this Acceptable Use Policy from time to time. The updated policy will be published at this link with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
9. Contact
If you have questions about this policy, contact us at:
Email: liz@copperleaf.co.za
Website: copperleaf.co.za
